General Rental Conditions
In the seasonal holiday rental since 1995.
The rental of our accommodations implies the acceptance of our general conditions. Before booking, make sure you have knowledge of all rental conditions.
Attention, it is important that you inform us of your ARRIVAL TIME to arrange the reception. For arrivals at Malaga airport later than 7:00 p.m., we offer a taxi service that you will pay directly to the taxi driver (60 euros to Torrox-Costa / 65 euros to Nerja) and he will take you to the accommodation and deliver the keys The reception in person by me, will be done the next day. If you plan to rent a vehicle (check with me beforehand to advise you) or arrive in your own car or bus, arrivals are accepted until 8:00 p.m. Outside that time, we will not attend and we will arrange the arrival for the next day.
GENERAL RULES AND OF COEXISTENCE:
The rental of our accommodations is designed for couples or small families. The accommodations are not suitable for groups or parties
The tenant agrees to respect the maximum capacity provided in the rental. Respect and keep the common areas clean. Smoking is prohibited inside the accommodation and pets and pets are not allowed. Respect the rest of the neighbors between 24h00 and 8h00. Only the rented place at a particular level will be taken over, discarding its commercial, professional or industrial use. Do not do things that may bother neighbors or other occupants of the building. The beds to be used are made upon arrival.
Do not change or modify the arrangement of the furniture without the prior consent of us. Inform us as soon as possible in case of accident or loss in the accommodation. The tenant acknowledges that this rent is granted provisionally and temporarily. The owner of the accommodation will not be responsible for the damages, loss or theft of the personal effects of the tenant and of any person accompanying him. The owner declines all responsibility in case of theft, in case of accident or for other damage in the rented places. The photos and videos of the property can not be used or sold without the owner’s written agreement. Daily cleaning is the responsibility of the tenant. Our prices do not include end of stay cleaning, in case the tenant does not want to take care of it, this cleaning will be paid at the entrance to the house. You must ensure, before departure, the collection of household waste and the cleaning of dishes and kitchen utensils, (the oven, the microwave, etc.) since these things are not included in the cleaning of end of stay.
The reservation through our website www.SolSunSoleil.com guarantees the best price without commission. Attention when booking with pages like HomeAway – Homelidays, AIRBNB, TRIPADVISOR, etc … since they will charge you a commission on our price. You have the option to choose. Rent or not rent directly with us is your decision, but if you wish, we are registered in many advertising pages with immediate reservation as HOMEAWAY (HomeAway and Homelidays), AIRBNB, TRIPADVISOR, etc …
In summer: The week starts on Saturday from 16.00 (time to be agreed according to the preparation of the accommodation for your arrival) and ends the following Saturday before 10:00 am (flexible time to be agreed), in rental stays of 7, 14, 21 or 28 nights. In the rest of the year, the day of entry will adapt to your dates according to your convenience or offer of plane flights. There is possibility to rent the accommodation for less than a week in certain periods and for offers or promotions. Contact us on this point. Possibility of depositing your luggage in a garage starting at 10:30 am on your departure and picking it up later in the day. Report your flight schedules in advance.
No accommodation requires a car because they are well located with shops and all kinds of shops and restaurants at hand. It is only advised for the HAWAII residence. All accommodations have free parking spaces in the street, except for the residence RUSELO, which has, in addition, a semi-private parking in the residence itself.
For your safety and comfort we accommodate a maximum of 2 adults (except in the 2-bedroom apartment, which can be up to 4) and can be accompanied by a minor. It will be necessary to confirm these details (number of people and ages) before formalizing the reservation. We prohibit to exceed the maximum capacity of person (children included) in the rents. In case of not respecting the number of people indicated in the reservation, a supplement of 90 euros per night and per extra person not declared, from 2 years of age will be retained. In case you need to include an extra person after the reservation, you must notify as soon as possible by e-mail to adjust the rental price (respecting the maximum capacity of the accommodation, including children).
Do not hesitate to contact us for any clarification on this point. To save you the trouble of unforeseen circumstances that require you to cancel your vacation, we advise you to take out cancellation insurance in your usual insurer or on the advertiser’s page if you do not book directly with us.
We welcome our tenants in person so that they are sure that what they have rented is exactly what they have seen in the PHOTOS and VIDEOS of our website, and above all, we want their arrival at the accommodation to be as welcoming as possible.